TO OUR CUSTOMERS: You are the most important person in our business. You are not dependent on us, we are dependent on you. You are not an interruption of our work, you are the purpose for it.  You do us a favour when you use us, we are not doing you a favour by serving you. You come to us with your needs. It is our job to fulfill them. You pay our wages without you we would have to close our doors. You deserve the most courteous attention we can give. Let us take this moment to say: "Thank you. We appreciate having you as a friend." Sincerely, Hammond Agencies